Got Questions? We've got answers...

If you have a simple questions, please review the links below as we’ve done our best to answer the most common questions right here on this page so you don’t have to wait.

What is Your Question About?

Technical Questions?
Copy Audio Video to CD DVD - How do I copy an audio video to a CD DVD

Please follow the link below to watch a video on how you can transfer
your audio/video files to a disc:
http://www.thegabrielmethod.com/help_audio_video_to_disc/

Copying PDF to iPad -How do I download PDF on my iPad iPod

Follow the simple steps below to download PDF to my iPad/iPod/iPhone
Step 1: Go to the browser and open the website on your iPad/iPod using the data connection/wifi
Step 2: Click on the file/link you want to download
Step 3: The PDF file will open, gently tap on the screen, on the top right corner, you will see an option “open in iBooks” ,click on it
Step 4: The file will be saved in iBook, you can access it by clicking on iBook icon next time

Download files to my computer -Need help downloading audios videos PDF from the website to my computer

Please follow the steps below:
1. Locate files you want to download.
2. Save files: if you’re on a PC, right-click the file icon with your mouse and select “Save Link As” (Mac users should use control + command + click and “save target as”)
3. Choose where you want to save the file (Most people save the files on their desktop)

Download Video Audio Problem - Need help downloading audios videos from the website to my mobile device

Please follow the link below to watch a video that explains how you can download audio and videos to your mobile device:
http://www.thegabrielmethod.com/help_download_to_mobile_device/

How to Download a Media Player - Video or audio won’t play

You can download and play audio and video if you have a media player on your computer. If you’re not sure, check your programs folder. If your computer doesn’t have a
Media player we suggest you download VLC Player. It’s safe and FREE.

Here’s a video that helps explain how you can download VLC Player:
http://www.thegabrielmethod.com/help_download_vlc_player/

PDF File Not Opening

First check to see if it is password protected, if it is, please email us at help@thegabrielmethod.com to let us know which PDF you’re trying to open so
we can give you the password. If you have the password and it still won’t open it might
be because you don’t have Adobe Reader. We suggest you download Adobe Reader. It’s safe and it’s FREE. Please follow this link: http://get.adobe.com/es/reader/

Still not working?
We’ve found a link that might help you figure out what’s the problem:
http://helpx.adobe.com/acrobat/kb/cant-open-pdf.html

PDF to Kindle -How do I convert a PDF to Kindle Format

Please follow the link below to watch a video on how you can convert a PDF file
to Kindle format: http://www.thegabrielmethod.com/help_pdf_to_kindle/

Video Audio Problem - Problem with choppy video playback

Please follow the link below to watch a video that helps you find out potential problems that cause choppy video playback:
http://www.thegabrielmethod.com/help_solve_choppy_video/

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Order Questions?
I Haven't Received Info About My Digital Product...

Thanks for purchasing with us! So sorry that you have not received your information yet! If you have purchased a digital product such as Total Transformation, E-Recipe Book, Support Group or Case Study and have not received details please check the following:

*Have you checked your email? It might be in your inbox, waiting for you...

*Not in your inbox? Have you checked your Spam Folder? Your log-in details may be hiding there...

*Did your purchase go through? Sometimes your purchase may have not been 100% completed. Please check with your bank or Pay Pal account to see if the funds were successfully withdrawn.

*Sometimes your order process takes a little longer than expected and may take up to 6 hours to finish processing. However you can always let us know before this time has passed and we will happily help you out.

My Gabriel Method Product Hasn’t Arrived...

Thanks for purchasing from us! We try to ship out your products within 24 hours of purchase.

Domestic Orders: Our domestic orders (US Delivery) usually take between 4-7 business days to arrive after the ship date. You can track your order by visiting www.usps.com and entering your tracking number (provided in your delivery confirmation email).

International Orders: Our international orders (Non-US Delivery) usually take between 7-14 business days to arrive after the ship date. With international shipping we use USPS, because it almost always means that in general you’ll have a lower shipping charge. However, the one downfall is that the tracking is delayed. That said, you can use your tracking number (provided in your delivery confirmation email) to track your order by visiting: www.usps.com

What Are Your Payment Methods?

Our online Gabriel Method store accepts credit cards (Visa and Mastercard only) and Pay Pal payments. If you don't have a Pay Pal account already you can create one here: www.paypal.com

To visit our store please follow the link below: www.thegabrielmethod.com/store

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Membership Questions?
How Often Am I Billed?

If you have a subscription based membership such as Support Group or Case Study, you will be billed every 30 days.

*NOTE: Depending on how many days are in each month, your actual bill date may change, but will always be exactly 30 days.

We hope this helps!

I Can't Login to My Account

It could be because of the cache and cookies in your browser haven't been cleared. You may want to try clearing your browsing history/cookies or using a different web browser such as Google Chrome (recommended), Safari or Internet Explorer this usually helps solve the problem.

Please follow the link below to learn how to clear your browsing data: http://www.thegabrielmethod.com/help_clear_browsing_data/

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Want to Talk with Jon?
Consultations with Jon

Due to Jon’s busy schedule with writing, speaking, and research, he has very limited private coaching slots available at this time.

You may consider joining the Gabriel Method Support Group where you’ll have group call-in days with Jon at least 1x per month and dozens of resources updated bi-monthly. Please follow the link below to learn more abou the Gabriel Method Support Group:

http://www.thegabrielmethod.com/gabriel-method-support-group-launch//

After considering this option, if you still feel you would benefit most from speaking with Jon directly, he does set aside a few hours each week for private coaching sessions. If this seems like the right choice for you, please follow the link below to fill out the application and one of our support staff will contact you to set up an appointment. Jon’s time is very limited, so please understand it might take weeks or months to get your call scheduled.

http://www.thegabrielmethod.com/coaching-with-jon/

I Want to Become a Certified Gabriel Method Coach?

We are currently working on developing our Gabriel Method Coach Training Program. If you are interested in becoming a Certified Gabriel Method Coach please fill out the questionnaire by following this link: http://www.thegabrielmethod.com/gabriel-method-certified-coaches-wanted/

Where is Jon's Next Event?

If you are subscribed to our emails, we promise to always keep you informed about all of Jon's upcoming events. Jon is internationally sought out so there is a great chance that he might be coming to your area next!

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